Shipping Policy

At [INDIAN STAR COFFEA] ("we," "our," or "us"), we are committed to delivering your coffee products quickly and efficiently. This Shipping Policy outlines the terms and conditions for shipping orders placed on our website [www.shivanantexports.com].

1. Shipping Destinations

We currently ship to the following locations:

• [PAN India and export to countries worldwide]

If your location is not listed, please contact us at [contact@shivanantexports.com] to inquire about shipping options.

2. Processing Time

• Orders are processed within ["3-5 business days"] after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Time Standard Shipping[ "10-12 business days"]Expedited Shipping["7 business days"]

Delivery times may vary depending on the destination and courier availability.

4. Shipping Costs

• Shipping costs are calculated at checkout based on the weight and destination of your order.

• Free shipping is available for orders over "Rs.500" within [specify regions, if applicable].

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email and whatsapp message with a tracking number and a link to track your shipment.

• If you do not receive tracking information, please contact us at [contact@shivanantexports.com].

6. Lost or Delayed Shipments

• If your shipment is delayed or lost, please contact us at [contact@shivanantexports.com] or [Contact at +91 8770251205].

• We will work with the courier to locate your shipment or provide a resolution.

7. International Shipping

• Extra courier fees for export may apply to international orders. These charges are the responsibility of the recipient.

• Delivery times for international orders may vary due to customs processing.

8. Damaged or Incorrect Items

• If your order arrives damaged or contains incorrect items, please contact us within ["7 days"] of delivery with your order number and photographs of the issue.

• We will provide a replacement or refund as appropriate.

9. Contact Us

If you have questions or concerns about our Shipping Policy, please contact us at:

kindly refer to contact page.

We appreciate your business and look forward to delivering exceptional coffee to you!